Read the excerpt from Fast Food Nation
“When management determines exactly how every task is to be done . and can impose its own rules about
pace, output, quality, and technique,” the sociologist Robin Leider has noted, “Dit makes workers
increasingly interchangeable.” The management no longer depends upon the talents or skills of its workers –
those things are built into the operating system and machines. Jobs that have been “de-skilled” can be filled
cheaply. The need to retain any individual worker is greatly reduced by the case with which he or she can be
Which best describes the type of evidence presented in this excerpt?